IT Support Analyst

Hourly rate up to $25/hr.

Devonshire Recruiting and Consulting Partners is seeking a qualified candidate to provide day to day support, problem resolution, monitoring and maintenance of desktops, LAN, WAN and email for our Boston client.


  • Provide system administration for file, print, e-mail and application servers in a Linux and Windows environment – Active Directory and Exchange
  • Maintain and support phones/Video Conference equipment
  • Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation
  • Assist and independently deploy special projects and network implementations
  • Responsible for providing technical support for resolution or escalation of desktop, network, server, software, and/or workgroup related problems
  • Responsible for assisting all users with their questions about any of our supported software and systems to the best of his/her ability, in a professional and courteous manner
  • Development of end-user documentation consisting of configuration, support information, and useful software/hardware tips.
  • Perform other duties as needed


  • Customer support focus
  • Excellent communication skill, written and oral
  • Ability to interact with and assist a wide range of end users
  • Ability to work well within a team
  • Ability to handle multiple and conflicting priorities and workloads
  • Ability to work independently, take responsibility, and follow-through
  • Ability to think independently, learn new skills quickly, and adapt to rapidly changing environments
  • Three or more years of end-user support experience
  • Experience with Windows 7/Windows 10
  • Experience with Microsoft Office


To apply for this job email your details to

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