Devonshire Recruiting and Consulting Partners is actively seeking a detail-oriented, organized, proactive, and enthusiastic individual to lead Merchandise Operations at the Manager to Director level, depending on experience.

This role is crucial in managing the product listing pipeline and ensuring optimal product visibility, accuracy, and adherence to brand and marketplace standards. The ideal fit will possess a blend of analytical, creative, and process-driven skills to enhance product presentation, drive sales, and improve the overall customer experience.

Key Responsibilities

Product Listing Management:

• Oversee product listing setup and content across various marketplaces.
• Ensure all product descriptions, images, and specifications are accurate and comply with marketplace guidelines.
• Manage both offshore and onshore contractor resources to expedite data population.
• Collaborate with engineering to enhance automation for the listings population.

Process Ownership:

• Evaluate and streamline existing processes to improve efficiency.
• Monitor and analyze the performance of product listings, identifying trends and opportunities for optimization.

Quality Control:

• Coordinate with the customer service team to address product-related inquiries and resolve listing issues promptly.
• Conduct regular reviews of product listings to ensure consistency, accuracy, and compliance with company quality standards.
• Identify and correct errors or discrepancies in product information to ensure a seamless customer experience.

Reporting & Analysis:

• Generate regular reports on product listing performance, providing actionable insights and recommendations for continuous improvement.

Preferred Qualifications:

• Proven experience in e-commerce merchandising with a solid understanding of online retail practices.
• Proficiency in Excel, SQL, and Mirakl.
• Experience with e-commerce platforms and/or content management systems (CMS) preferred.
• A proactive self-starter with the ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.