In the ever-evolving talent acquisition landscape, the year 2024 promises to be pivotal, marked by transformative technological advancements and shifting workforce dynamics. As organizations navigate through unprecedented challenges and opportunities in the first quarter of the year, Talent Acquisition professionals find themselves at the forefront of innovation and tasked with redefining traditional practices. There is…

With the rise of AI platforms, there has been a growing concern about the scope of AI and its respective capabilities. This concern is starting to become more and more realistic given the introduction of AI into customer service functions within companies (both voice and text). There has also been an increasing adoption of AI…